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5th September 2010 | 00:04
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Ferret Information Systems
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general information
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support : FAQs : IT related
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legislative
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IT related
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At the moment you are browsing fintal FAQs under IT related type questions:
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1.
I get an error message saying "Licence file is missing or corrupt, aborting (1)" or "Your Licence file has not been found - unable to load
<program name>".
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Re-apply the most recent update. If the default paths have been used during the installation, for example:
x:\Program Files\ferret applications\<program name>\
ensure the path used by the update is:
x:\Program Files\ferret applications\
where x: is the drive where the program is installed.
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IT related FAQs
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2.
How can I run Maximiser in 'Configuration Mode' or create an icon to run Maximiser in 'Configuration Mode'?
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- Copy the icon named Maximiser and paste it on your desktop.
- If you do not have a Maximiser icon on your desktop, navigate to
Start -> Programs -> Ferret Applications, and copy the Maximiser icon to your desktop.
- Right click the copied icon on your desktop and press Properties.
- Where it reads Target under the Shortcut tab,
add " /s" (including the space, but not the quotation marks) at the end, after the double quotes.
- Typically, you should see something similar to this: "x:\Ferret Applications\conman.exe" "x:\Ferret Applications\
maximise\maximise.exe" /s. Where x: is the drive where the program is installed.
- Click OK and rename the shortcut to 'Configure Maximiser'.
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IT related FAQs
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3.
How do I know if Auto-updating works?
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To ascertain if you have the latest version, click Help and then 'About'.
This displays the current version of the application,
and versions of any subsidiary files associated with the software, as listed in
Product Versions
on our web-site.
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IT related FAQs
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4.
How do I access the configuration mode?
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You should find a short-cut in Programs->Ferret Applications on the PC used for the original installation.
You can make a short-cut for configuration mode by making a
copy of the short-cut you normally use to access the program,
and editing the target line by adding /s to the end.
You will probably need Admin rights to change the settings for Network installations.
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IT related FAQs
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5.
When I try to view the Equity release reports, there's an alert message saying Chart display requires JavaScript ("Active scripting" in Internet Explorer), and this appears to be not enabled in your Browser."
How can I stop this warning message?
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- On your PC, open Control Panel, and find Internet Options;
- Click on the Advanced tab.
- Scoll down until you find the Security heading, and just below that is an option to "Allow Active Content to run in files on My Computer"
- Ensure the box by this option is ticked, click OK, and close Internet Explorer.
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IT related FAQs
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