Until April 2010, the age at which a man or a woman could first claim Pension Credit was 60, linked to the age at which a woman could receive her state retirement pension. This age is known as the "Qualifying Age for Pension Credit" (QAPC).

Since April 2010 state pension age for a woman and QAPC have been rising and now also affect men equally. This process will be completed by October 2020 when state pension age for both men and women, and QAPC, will reach 66.

The program understands the effect of this issue on benefit entitlement and undertakes this calculation correctly internally, as it asks for and uses the date(s) of birth of the customer(s).