Support
A FAQ list on the Ferret website is available covering
legislative matters and a separate FAQ is available for
IT-related queries.
You can contact us with any query by visiting this page
The Ferret Helpline number is 029 2064 4444 and is
available during normal office hours, Monday to Friday, except on public
holidays.
It is intended for assistance in installing or using Ferret
programs, or for help with any aspect of renovation grants and related
issues. Sales and administrative enquiries are best directed to the
Cardiff office on 029 2064 3333.
Information and news of general interest is available from the
Ferret website.
The latest
application versions can be checked at that site.