Support
A FAQ list on the Ferret website is available covering legislative matters and a separate FAQ is available for IT-related queries.

You can contact us with any query by visiting this page

The Ferret Helpline number is 029 2064 4444 and is available during normal office hours, Monday to Friday, except on public holidays.

It is intended for assistance in installing or using Ferret programs, or for help with any aspect of renovation grants and related issues. Sales and administrative enquiries are best directed to the Cardiff office on 029 2064 3333.

Information and news of general interest is available from the Ferret website.

The latest application versions can be checked at that site.