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Ferret Information Systems

The experts in social welfare advice and assessments


Ferret has a long history of training in benefits, both in-house for organisations and as public courses around the UK. Our new e-learning courses provide an extremely cost-effective way to train, or update, staff in a flexible and timely way. The courses are modular and can be structured to meet particular needs as well as being available in standard configurations.

The courses are designed to work in ‘bite-sized’ chunks or as lengthier pieces of work and contain multiple examples and self-assessment exercises in each module.


The courses start at a basic level, suitable for people with no benefits background or experience, and move on to advanced subjects appropriate for experienced staff. Courses on Universal Credit and other areas of welfare reform are now available with further courses to follow.

Reduced for the duration of the crisis - Universal Credit e-learning course

To help provide urgently needed advice about the vastly increased demand for Universal Credit we have reduced the cost of our Universal Credit e-learning course to £29 (+VAT) per user.

The course has been updated to the rules and rates which came into force in April 2021 and has had additional Coronavirus material added.

The course is rated as introductory/intermediate and is estimated to require four hours to complete.

It includes self-test material and is immediately available.

Courses can be ‘white-labelled’ or integrated with organisations’ other material and training if required.

With welfare reform leading to the need to train large numbers of staff quickly in the new systems, Ferret’s e-learning courses provide an excellent way to achieve this in time and on budget.

Accessibility Contacts

4 Coopers Yard, Curran Road, Cardiff, CF10 5NB - Wales, UK
Office: 029 2064 3333 Customer Support: 029 2064 4444
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