Ferret Training Terms & Conditions – Cancellation Policy

Last updated: 21/08/18

Cancellation by the Client

• Cancellations must be made in writing to training@ferret.co.uk or the Ferret Office (address below). Please notify us as early as possible.
• Transfer of an attendee to an alternative scheduled Ferret course will be treated as a cancellation in regard to the initial event.
• Cancellations received at least 2 weeks prior to the event will attract no cancellation fees.
• Cancellations within 2 weeks of the event will be liable for a fee to cover administrative and contracted charges of up to a third of the original course cost (minimum of £25 (+VAT))
• In the event of non-attendance or cancellation within 1 week of a scheduled course the invoice for the booked training is payable in full.
• Ferret Information Systems will endeavour to refill any cancelled training place, and cancellation charges may be reduced as a result.
• Final cancellation charges can only be confirmed after the date of the training event.