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Ferret Information Systems

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Ferret Training Terms & Conditions – Cancellation Policy

Last updated: 21/08/18

Cancellation by the Client

  • Cancellations must be made in writing to training@ferret.co.uk or the Ferret Office (address below). Please notify us as early as possible.
  • Transfer of an attendee to an alternative scheduled Ferret course will be treated as a cancellation in regard to the initial event.
  • Cancellations received at least 2 weeks prior to the event will attract no cancellation fees.
  • Cancellations within 2 weeks of the event will be liable for a fee to cover administrative and contracted charges of up to a third of the original course cost (minimum of £25 (+VAT))
  • In the event of non-attendance or cancellation within 1 week of a scheduled course the invoice for the booked training is payable in full.
  • Ferret Information Systems will endeavour to refill any cancelled training place, and cancellation charges may be reduced as a result.
  • Final cancellation charges can only be confirmed after the date of the training event.

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4 Coopers Yard, Curran Road, Cardiff, CF10 5NB - Wales, UK
Office: 029 2064 3333 Customer Support: 029 2064 4444
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