Courses and Seminars

Ferret Information Systems holds training courses and seminars covering all areas of welfare benefits, tax credits, and housing grant schemes. Whether you are a benefits, or a non-benefits adviser, new or returning to grants or welfare rights, or looking for an updating refresher course, these training seminars will help you give the best advice for your clients.

Training dates for planned seminars can be found following the individual course outline.

To book a training course use our online booking form, or alternatively contact us through the main office on 029 2064 3333.

We aim to issue email acknowledgement of all bookings within two working days. If you do not receive communication in regard to an online booking you have made, please contact the Ferret team on the number above, or email to training@ferret.co.uk

Bespoke Training

In-house training can be the preferred solution if you require training for a team of up to 16 staff. Courses can run for 1 or 2 days and be tailored to address issues particular to your organisation.

Topics can be covered in summary or detail and range from Structure of the Benefits System, through Means Tested Benefits, Supported Housing, Work and Benefits, Fairer Charging and Disabled Facility Grant, Tackling Rent Arrears, Sheltered Housing and Appeals.

The experience can provide team-building opportunities and training is supplemented by exercises, case studies and take-home course booklets to enable on-going learning and support.

The courses are competitively priced and are very cost effective if you have 6 or more people in need of training. Please contact the main office on 029 20643333 or email info@ferret.co.uk for further details.